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Traffic Report Archive

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redlight-sm.jpg Report a Problem If you are currently experiencing an email problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.
Tuesday
06/18/2013
7:15 AM
Systems and Applications
The DNS server maintenance is complete.
Tuesday
06/18/2013
6:45 AM
Systems and Applications
OIT will performing maintenance on the secondary DNS servers hosted on the Ag Campus, ns2.utk.edu, on Tuesday, June 18th at between 6:45 AM and 7:15 AM EDT. For those on the Ag campus, you will notice a slowdown for all network and internet activity during the maintenance window. If you have any questions related to this announcement, please contact the OIT HelpDesk.
Monday
06/17/2013
9:01 PM
Infrastructure
The power outage at the Baker Center resulting in loss of wired network access on the 2nd and 3rd floors and potentially wireless access throughout the entire building has been resolved. Network connectivity was restored earlier today.
Monday
06/17/2013
2:22 PM
Systems and Applications
Access to Banner SSB, Banner INB, IRIS and MyIRIS Web has been restored.
Monday
06/17/2013
2:09 PM
Systems and Applications
Several OIT services including, but not limited to, Banner SSB, Banner INB, IRIS and the MyIRIS Web Portal (online pay statements) are currently unavailable. OIT system administrators are working to restore service.
Monday
06/17/2013
1:20 PM
Systems and Applications
Banner SSB and INB are currently unavailable. OIT system administrators are working to restore service.
Monday
06/17/2013
7:09 AM
Infrastructure
The Baker Center is currently experiencing a power outage resulting in loss of wired network access on the 2nd and 3rd floors and potentially wireless access throughout the entire building. The issue has been reported to UTK Facilities Services. There is currently no estimated time as to the return of network service to the building. http://oit2.utk.edu/tc/
Sunday
06/16/2013
11:21 PM
Infrastructure
The network connection between ORNL and the UT Knoxville campus has been restored.
Sunday
06/16/2013
8:59 PM
Infrastructure
The network connection between ORNL and the UT Knoxville campus is currently down affecting areas such as JICS at the ORNL campus. OIT Network Administrators are aware of the problem and are en route to the ORNL campus to determine the cause. There is currently no ETA for when the connection will be available.
Saturday
06/15/2013
8:17 PM
Systems and Applications
The SharePoint firewall move is complete.
Saturday
06/15/2013
8:00 PM
Systems and Applications
The Banner INB and SSB, MyUTK, ODS, DARS, AdAstra, UC4 firewall move is complete.
Saturday
06/15/2013
8:00 AM
Systems and Applications
OIT system administrators will be moving SharePoint behind the new firewall on Saturday, June 15, from 8:00 am to 8:00 pm EDT. During this window, you may experience intermittent access and delays in loading SharePoint websites in your browser. The following sites and services affected by this maintenance include, but are not limited to, MyUTK, utworks.tennessee.edu, utspaces.tennessee.edu, the OIT website, UTIA websites (utextension.tennessee.edu, ag.tennessee.edu, and utia.tennessee.edu), athletics.tennessee.edu, the Dell Portal, Taleo/HR Recruitment software, Self-Service Banner, Graduate Admissions, Hire-a-vol, and Qualtrics Surveys.

If you have any questions or concerns regarding this outage, please contact the OIT HelpDesk at 865-974-9900.
Saturday
06/15/2013
8:00 AM
Systems and Applications
OIT system administrators will be moving Banner INB and SSB, MyUTK, ODS, DARS, AdAstra, and UC4 behind the new firewall on Saturday, June 15, from 8:00am to 8:00pm EDT. During this time, access to Banner INB and SSB, MyUTK, ODS, DARS, AdAstra, and UC4 will be unavailable. If you have any questions or concerns regarding this outage, please contact the OIT HelpDesk at 865-974-9900.
Friday
06/14/2013
7:00 PM
Systems and Applications
The Self-Service Banner maintenance is complete.
Friday
06/14/2013
5:00 PM
Systems and Applications
OIT system administrators will be performing maintenance on the Self-Service Banner (SSB) system tonight, June 14, from 5:00 pm to 7:00 pm EDT. During this time, access to Self-Service Banner will be unavailable. Access to Banner INB will be available, but users are asked to not run reports during the maintenance window. If you have any questions regarding this announcement, please contact the OIT HelpDesk at (865) 974-9900.
Friday
06/14/2013
12:30 PM
Systems and Applications
Fall 2013 registration in Self-Service Banner is now available.
Friday
06/14/2013
9:35 AM
Systems and Applications
Fall 2013 registration in Self-Service Banner is temporarily unavailable for emergency maintenance. Access to Fall 2013 registration will be available again 12:30 pm EDT.
Wednesday
06/12/2013
11:00 PM
Infrastructure
The network maintenance in the Humanities Data Center is complete.
Wednesday
06/12/2013
10:00 PM
Infrastructure
OIT Network Administrators will be performing network maintenance on the wired network in the Humanities Data Center on Wednesday, June 12, starting at 10:00 PM EDT. The outage is not expected to last longer than an hour. During this time, services such as DHCP, DNS, and ut-wpa2 authentication may be slow or unresponsive. If you are unable to connect to the network, please try again later.

If you have any questions regarding this announcement, please contact the OIT HelpDesk at (865) 974-9900.
Saturday
06/08/2013
11:00 AM
Systems and Applications
The maintenance is complete and service to Newton has been restored.

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ITTC

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To report a problem to OIT, please Contact the OIT HelpDesk online or by phone at 974-9900.

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Security - Recent Scams


Subject: Information Regarding Course
This is a fake Blackboard site asking users to log in with UT credentials.
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Last Warning From: UTK Webmail Deactivation
Phishing scam asking users to respond to the email with their username, password, and date of birth in order to confirm that their Webmail account is currently in use.
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Blackboard Learn
This is a fake Blackboard site asking users to log in with UT credentials.
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phone Telephone HelpDesk:
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phone Helpdesk Contact Form:
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phone Walk-In HelpDesk:
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phone Student Computer Service Center:
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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System