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Thursday
07/24/2014
9:36 AM
Network connectivity has been restored to Hess Hall and Melrose Hall.
Thursday
07/24/2014
9:29 AM
There is currently a network outage in Hess Hall affecting some circuits with the prefix OHS220, and there is an outage in Melrose Hall affecting all circuits prefixed with OME270. Network Services is currently investigating these issues.
Thursday
07/24/2014
7:00 AM
The maintenance on the router servicing eBGP peering with NetTN and the UT Medical Center (UTMCK) is complete.
Thursday
07/24/2014
6:30 AM
Power and network service has been restored to the previously announced buildings.
Thursday
07/24/2014
6:30 AM
Power and network service has been restored to the previously announced buildings.
Thursday
07/24/2014
6:00 AM
The maintenance on the router servicing eBGP peering with NetTN and the UT Medical Center (UTMCK) is complete.
Thursday
07/24/2014
5:00 AM
Due to several announced power outages necessary to perform repairs at the 18th street substation, network service to the following facilities will be unavailable during the following times in the listed facility:

Outage 2: Thursday, July 24th, 5:00 AM EDT until Thursday, July 24th 6:30 AM EDT
Building List:
Carrick Hall North
Carrick Hall South
Facilities Services and Operations Building
Facilities Services Maintenance Shops and Warehouse
Facilities Services Utilities Maintenance Building
Holt Avenue Apartments Residence Hall
Presidential Court
Reese Hall Chiller
Sports Bubble
Student Recreational and Fitness Center
Transportation Services
TRECS Storage Building
Carolyn P Brown University Center
James A. Haslam II Business Building
Stokely Management Center
Claxton Chiller Building
Philander P. Claxton Education Building
Hess Hall
John C Hodges Library
Massey Hall
Fred D. Brown Jr. Residence Hall
Laurel Residence Hall

Thursday
07/24/2014
5:00 AM
The OIT Network Services group will be performing maintenance on the router servicing eBGP peering with NetTN and the UT Medical Center (UTMCK) on Thursday, July 24, from 5:00 AM to 6:00 AM EDT.

During this event, internet service via the NetTN 750Mbps circuit will be unavailable. Internet service via alternate providers will be available. Users should not see an interruption of service, but may see slower or degraded service during this maintenance event. This maintenance window was specifically chosen as it coincides with the lowest period of internet/transit utilization.

Internet2 peering and transit service for the UT Medical Center will be unavailable during this maintenance window. Service is expected to be fully restored by 6:00 AM EDT Thursday, July 24th.

Should you have any concerns or questions regarding this network maintenance event please contact the OIT HelpDesk at 865-974-9900.
Wednesday
07/23/2014
11:30 PM
Power and network service has been restored to the previously announced buildings.
Wednesday
07/23/2014
10:00 PM
Due to several announced power outages necessary to perform repairs at the 18th street substation, network service to the following facilities will be unavailable during the following times in the listed facility:

Outage 3: Wednesday, July 23rd, 10:00 PM EDT until Thursday, July 24th 6:30 AM EDT
Building List:
Health, Physical Education, and Recreation Building
Humes Hall
Morrill Hall
Parking Garage - Holt and Volunteer G-7
Reese Hall Student
Aquatic Center
Tom Black Track Facilities Building
Tom Black Track Pressbox
Tom Black Track Pressbox 2
Tom Black Track Storage Building
Black Cultural Center
Dunford Hall
Greve Hall
Henson Hall
Howard H. Baker Jr. Center for Public Policy
International House
Melrose Hall
Tyson Alumni Center
North Stadium - Neyland
Student Counseling Services (Retenbach)
Wednesday
07/23/2014
10:00 PM
Due to several announced power outages necessary to perform repairs at the 18th street substation, network service to the following facilities will be unavailable during the following times in the listed facility:

Outage 1: Wednesday, July 23rd, 10:00 PM EDT until Wednesday, July 23rd 11:30 PM EDT
Outage 2: Thursday, July 24th, 5:00 AM EDT until Thursday, July 24th 6:30 AM EDT
Building List:
Carrick Hall North
Carrick Hall South
Facilities Services and Operations Building
Facilities Services Maintenance Shops and Warehouse
Facilities Services Utilities Maintenance Building
Holt Avenue Apartments Residence Hall
Presidential Court
Reese Hall Chiller
Sports Bubble
Student Recreational and Fitness Center
Transportation Services
TRECS Storage Building
Carolyn P Brown University Center
James A. Haslam II Business Building
Stokely Management Center
Claxton Chiller Building
Philander P. Claxton Education Building
Hess Hall
John C Hodges Library
Massey Hall
Fred D. Brown Jr. Residence Hall
Laurel Residence Hall

Wednesday, July 23rd, 10:00 PM EDT until Thursday, July 24th 6:30 AM EDT
Building List:
Health, Physical Education, and Recreation Building
Humes Hall
Morrill Hall
Parking Garage - Holt and Volunteer G-7
Reese Hall Student
Aquatic Center
Tom Black Track Facilities Building
Tom Black Track Pressbox
Tom Black Track Pressbox 2
Tom Black Track Storage Building
Black Cultural Center
Dunford Hall
Greve Hall
Henson Hall
Howard H. Baker Jr. Center for Public Policy
International House
Melrose Hall
Tyson Alumni Center
North Stadium - Neyland
Student Counseling Services (Retenbach)
Wednesday
07/23/2014
9:56 AM
Power and networking has been restored to the Early Learning Center on White Avenue.
Wednesday
07/23/2014
9:49 AM
Power will be unavailable to the network equipment at the Early Learning Center on White Avenue beginning immediately. This power outage is necessary to perform repairs to the AC Equipment servicing the Early Learning Center. No ETA for the return of service is currently available. OIT Network Services is monitoring the event and will endeavor to return network connectivity as soon as possible.
  Past Traffic Reports This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
redlight-sm.jpg Report a Problem If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.
Wednesday
07/30/2014
6:00 AM
OIT Communications is conducting fiber maintenance on Wednesday, July 30th, from 6:00 AM to 6:00 PM EDT which will impact network connectivity to following buildings: Melrose Hall Section C and G, Greve Hall, Massey Hall, Allan Jones, Aquatic Center, TRECS, North Carrick, Physical Plant, Fraternity Park, Motor Pool, and Hodges. The outages should last no longer than 5 to 10 minutes in each location. Refer to the list below for a complete schedule of outages. Please contact the OIT HelpDesk at (865) 974-9900 if you have questions regarding this notification.

Hodges Library 6:00 AM
Greve Hall 6:30 AM
TRECS 7:00 AM
Allan Jones before 9:00 AM
Melrose Hall Section C 8:00 AM – 5:00 PM
Melrose Hall Section G 8:00 AM – 5:00 PM
Massey Hall 8:00 AM to 5:00 PM
Aquatic Center 8:00 AM – 5:00 PM
North Carrick 8:00 AM – 5:00 PM
Fraternity Park 8:00 AM – 5:00 PM
Motor Pool after 5:00 PM
Physical Plant after 5:30 PM

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To report a problem to OIT, please Contact the OIT HelpDesk online or by phone at 974-9900.

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Contact the OIT HelpDesk


phone Telephone HelpDesk:
 (865) 974-9900

phone Helpdesk Contact Form:
 Contact the HelpDesk online

phone Walk-In HelpDesk:
 Commons South,
 2nd Fl. Hodges
Hours of Operation

phone Student Computer Service Center:
 Commons South,
 2nd Fl. Hodges
 

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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System