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Wednesday
08/20/2014
1:23 PM
Systems and Applications
Access to MyUTK has been restored. OIT will continue to monitor the situation.
Wednesday
08/20/2014
12:22 PM
Systems and Applications
Access to MyUTK is unavailable. OIT is investigating and working to restore access.
Wednesday
08/20/2014
11:20 AM
Infrastructure
We are currently experiencing issues with connecting, or staying connected, to the ut-open wireless network. The ut-wpa2 and eduroam wireless networks are not currently affected. Networks Services is investigating.
  Past Traffic Reports This list includes all new messages within the last 72 hours. For previous messages, please see the IT Traffic Report Archives.
redlight-sm.jpg Report a Problem If you are currently experiencing a problem, please Report Your Problem to the OIT HelpDesk online or by calling 974-9900.
RSS
Wednesday
08/20/2014
10:00 PM
Infrastructure
OIT will be performing maintenance on both the ut-open wireless network and all regulatory networks (PCI, HIPAA) on Wednesday, August 20, between 10:00 PM and 11:00 PM EDT. Users on the regulatory network will experience a short disruption of service during this maintenance window, however, we do not expect network connectivity to be disrupted on the ut-open network. If you have any questions, please contact the OIT HelpDesk at (865) 974-9900.
Tuesday
08/26/2014
6:00 AM
Systems and Applications
OIT will be performing maintenance on the Banner System on Tuesday, August 26th, between 6:00 AM and 8:00 AM EDT. During this time, access to Self-Service Banner (SSB), Internet Native Banner (INB), including Student Registration and Faculty Advising, will be unavailable. Please contact the OIT HelpDesk at 865-974-9900, if you have any questions related to this announcement.

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Report a Problem

To report a problem to OIT, please Contact the OIT HelpDesk online or by phone at 974-9900.

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Security - Recent Scams


Subject: IT HELP-DESK Staff and Faculty Mailbox Message ! 495MB 500MB
This is a phishing scam requesting account information.
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Untitled Phishing Scam
This is a phishing scam with a click-able link that request your account information.
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ITS Helpdesk Admin Notification#
This is a phishing scam with a clickable link that requests confidential account information.
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See more Recent Scams

Contact the OIT HelpDesk


phone Telephone HelpDesk:
 (865) 974-9900

phone Helpdesk Contact Form:
 Contact the HelpDesk online

phone Walk-In HelpDesk:
 Commons South,
 2nd Fl. Hodges
Hours of Operation

phone Student Computer Service Center:
 Commons South,
 2nd Fl. Hodges
 

The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System