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OIT HelpDesk - Knowledge Base / Software/Applications/Clients / Outlook for Windows / Contacts / My contacts don't appear in my address book. How can I fix it?

My contacts don't appear in my address book. How can I fix it?

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Outlook 2010

  1. In the Navigation Pane, click Contacts.
  2. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu.
  3. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile (see instructions below).
  4. Click OK

To add the Outlook Address Book to your profile

  1. Go to File tab and then Account Settings.
  2. Choose Address Books and click New.
  3. Choose Additional Address Books and click Next.
  4. Choose Outlook Address Book and click Next.
  5. Restart Outlook

Outlook 2007

In the Navigation Pane, click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile (see instructions below).

Click OK.

To add the Outlook Address Book to your profile, go to Tools | Email Accounts. Choose Add a new directory or address book and click Next. Choose Additional Address Books and click Next. Choose Outlook Address Book and click Next. Restart Outlook.

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