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OIT HelpDesk - Knowledge Base / Software/Applications/Clients / Outlook 2011 for Mac / Add Contact Group is grayed out in Outlook 2011.

Add Contact Group is grayed out in Outlook 2011.

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In Outlook Preferences, you have to make sure the 'hide items on my computer' box is unticked. Then the option to add a group is available.
  1. Click on the Outlook Menu and choose Preferences.
  2. Click on the General button.
  3. Uncheck Hide folders on my computer.
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