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Sometimes when I get a .docx file and read it in Outlook Web Access (Tmail) the computer thinks it is a .zip file. I can't open or work with the file. I'm using IE 8. Help!
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This is a problem related to Internet Explorer and .docx files. These document files are a set of files zipped together. So, when Internet Explorer tries to download them, it translates the group of files into a .zip file instead of a .docx file.
 
To be able to open the attachments:
 
·         Right click the attachment, and choose "Save Target As..."
·         In the save window, change the 'Save As Type' option to "All Files"
·         In the filename field, change .zip to .docx
 
When opened from the saved location on your hard drive, the file should function normally.
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