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OIT HelpDesk - Knowledgebase / Software/Applications/Clients / Blackboard Learn / Online@UT / Can I add non-UT users to my Blackboard course?

Can I add non-UT users to my Blackboard course?
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If you are interested in adding users that do not have a University of Tennessee NetID to your Blackboard course, please call the OIT HelpDesk at (865) 974-9900 or fill out our Contact Form.
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document When I try to log in to Blackboard, I see this error message: Could not login. Valid authentication credentials were not provided.
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document When I try to log in to Blackboard, I see this error message: An error occurred in the authentication module: Error occurred while trying to lookup the current session or An error occurred in the authentication module: Empty ResultSet for the session query.
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document I copied materials from an old course site in Blackboard Learn, but it looks like not everything copied. What do I need to do?
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document Why do I have to create a Blackboard IM account before I can download the software?
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document How do I create a Blog entry in Blackboard Learn?
document I created a Blog post in my Blackboard Learn course site, but saved it as a Draft. How do I get to my saved draft to edit and/or post it?
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document When I try to launch a Collaborate session, I get an error that says something like "unable to launch application". What do I do?
document How can I embed video in my course in Blackboard Learn using the Item tool?
document How can I embed YouTube videos in my Blackboard Learn course site using the Mashup tool?
document I'd like to be able to email my students through my course site in Blackboard Learn, but I don't want my students to be able to email anyone through my course site except me. In some cases, I don't want them to be able to use the Send Email function at all. How can I set that up?
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document I have more than one section of a course in Blackboard Learn. How do I merge or combine these sites so I only have to post things once for the whole class?
document What email address should I tell my students to add to their email exceptions list to ensure that they get the emails I send them through Blackboard Learn?
document I'd like to be able to copy my quizzes and tests into this semester's course shell in Blackboard Learn without having to re-deploy them. In other words, I want to copy my Assignments folder and have my quizzes already deployed there. How do I do this?
document I'd like to change the color of the Course Menu or the titles of Assignments, Items, etc...but I want a color that matches my banner, or even just to be able to use the official UTK orange. How do I do that?
document How does an instructor make a course site available or unavailable in Blackboard Learn?
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document Can I change my course site's Course ID in Blackboard Learn?
document I've successfully bought and downloaded the Blackboard Mobile Learn app for my smart phone. I also have a tablet; I want to use the app on the tablet as well without buying the app again. Is this possible?
document I've bought a new Google-powered smart phone/tablet/device and I want to put my previously-purchased Blackboard Mobile Learn app onto it. I've already paid for the app once; how do I retrieve the app for my new device VIA Google Play without having to pay for it again?
document I've bought a new Apple smart phone/tablet/device and I want to put my previously-purchased Blackboard Mobile Learn app onto it. I've already paid for the app once; how do I retrieve the app for my new device VIA the Apple App Store or iTunes Store without having to pay for it again?
document What versions of Android devices are supported by Blackboard Mobile Learn?
document What versions of BlackBerry devices are supported by Blackboard Mobile Learn?
document What versions of iOS (Apple) devices are supported by Blackboard Mobile Learn?
document I am one of several instructors enrolled in a course site. How can I add the other enrolled instructors as Moderators to a Blackboard Collaborate session?
document How do I add images or links to assessment questions in a Pool in Blackboard Learn?
document How do I add images or links to assessment questions in a Test in Blackboard Learn?
document How can an instructor print students' posts or entries in the Discussion Board in Blackboard Learn?
document What is Blackboard IM?
document How do I access Blackboard IM?
document What are the system requirements for Blackboard IM?
document How do I register and create a Blackboard IM account?
document How do I download and install Blackboard IM for Windows?
document How are Course IDs for merged course sites in Blackboard Learn determined?
document How do I download and install Blackboard IM for Mac OS?
document What's the best browser to use with Blackboard Learn?
document I'm trying to download an Exported ZIP file from Blackboard Learn, but I'm using Safari as my browser and Safari keeps unzipping my ZIP file automatically, rendering it useless. What do I do?
document I'm trying to turn in my assignment VIA SafeAssign in my course site in Blackboard Learn. When I click on the SafeAssignment link, I get sent back to the My Institution page. Help!
document I've narrated a slide presentation using Microsoft's PowerPoint, and I want to upload it into my course site in Blackboard Learn. When I try to, I get the slides in okay, but no audio. How do I upload a PowerPoint with voice-over into Bb Learn?
document I'm trying to use Google Docs to allow students to share and edit certain documents I post there. I'd like to link to this Google Docs document out of my Blackboard Learn course site. How can I do that without having to invite every student in my class separately?
document How can I get help with WebAssign?
document I'd like to use MyLab by Pearson in my course site in Blackboard Learn. How can I do this?
document How can I add a lot of files at once to my course site in Blackboard Learn so that students can then see them?
document I'm an Instructor using Blackboard Learn and I would like to show comments on tests to the student after they complete the test or quiz.
document I see that Blackboard Learn provides me with two ways to calculate my students’ grades in Grade Center: Total and Weighted Total. What do I need to do?
document I just sent an email through Blackboard Learn using the Send Email and/or Email Announcement tools. No one got the email, including me. What just happened?
document When I go to Grade Center in my course site in Blackboard Learn, none of my students are there. Where did my students go? It's as if Grade Center won't load properly.


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