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OIT HelpDesk - Knowledge Base / Software/Applications/Clients / Outlook for Windows /

Net ID*:
* Comment:
(Use BBcode )
*If you do not have a Net ID or do not know your Net ID, please enter guestmail in the Net ID field.
**Because we will correspond with you via email, please use an email address that you can access.

How do I configure Outlook 2007/2010/2013 for my Volmail Office 365 account?

Outlook 2007/2010/2013
  1. Click or tap Start or search for "Control Panel" and tap or click Control Panel to select.
  2. Tap or click the Mail icon or search for "Mail" in the upper-right-hand corner.
  3. Choose Show Profiles
  4. Tap or click Add
  5. Type in a profile name and click OK

  6. In the Your Name field type your name.

    In the E-mail Address field type 
    **NOTE: In some cases, you may need to enter for Outlook to configure properly.

    In the Password and Confirm Password blanks, type your NetID/Volmail password.

    After all fields are complete, click Next

  7. You may be prompted to "Allow this website to configure server settings?"; choose Allow.

  8. When all settings have been verified, click Finish.
  9. When you launch Outlook, log in with your email address and password.

If you have any problems setting up Outlook using the Autodiscover settings listed here, please contact the OIT HelpDesk at (865) 974-9900 or visit our Service Center in The Commons at Hodges Library.

Outlook 2003

Volmail cannot be configured as an Exchange account for Outlook 2003.  Directions for configuring Outlook 2003 for IMAP/POP are located at



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