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OIT HelpDesk - Knowledgebase / Software/Applications/Clients / Blackboard Learn / Online@UT
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Showing: 1-10 of 286 »»
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When I try to log in to Blackboard, I see this error message: No authentication credentials were provided with the request.
To login to Blackboard, your browser must have JavaScript enabled. All of the currently supported browsers have JavaScript enabled by default, but...
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When I try to log in to Blackboard, I see this error message: Could not login. Valid authentication credentials were not provided.
This message indicates that you either mistyped your password or it has expired. If you can login to other UT web services, such as the online...
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When I try to log in to Blackboard, I see this error message: Could not login. The specified username does not exist in the system or
An error occurred while the system was processing this login request.
Both of these messages indicate that the NetID you entered can't be found in the system, so make sure that you typed your NetID correctly, keeping...
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When I try to log in to Blackboard, I see this error message: An error occurred in the authentication module: Error occurred while trying to lookup the current session or An error occurred in the authentication module: Empty ResultSet for the session query.
Both of these messages are an indication that your browser is not accepting cookies. The default setting on all supported browsers should accept...
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When I try to log in to Blackboard, I see this error message: There was a problem with this login request. Contact the system administrator or Challenge token null
In the past, users who attempted to login from https://blackboard.utk.edu/webapps/login/ without going through the main Online@UT page would receive...
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When I try to log in to Blackboard, nothing happens.
Due to our configuration, the login button on our site redirects to another server, which some browsers (Internet Explorer 7) and third party...
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How do I access my Blackboard courses after receiving my UT NetID?
Go to the Online@UT Web site
Click on the Login to Online@UT button found in the upper right hand corner of the web page
In the...
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Can you tell me more about student photos and privacy concerns?
The public posting of student photos is prohibited and is a violation of the Family Educational Rights and Privacy Act (FERPA).
This means that...
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Which operating systems and browsers are compatible with Blackboard?
Operating Systems
Blackboard officially supports the Microsoft Windows XP/Vista/7 and Mac OS X (version 10.5 or higher) operating systems.
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How do I remove an instructor or a TA from my course site in Blackboard?
Under Course Management in the lower left of your course site, click on Users and Groups, and then click on Users. On the Users page, you can either...
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