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OIT HelpDesk - Knowledge Base

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folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
04 Sep, 2013 Views: 337610
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 322803
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
05 May, 2014 Views: 306765
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 298862
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 292297
Recent articles
 
document I downloaded the Blackboard Collaborate Launcher utility but I can't open a .collab file. What should I do?
If you installed the launcher and set the file association but are still having problems launching your .collab file, try clearing the launcher's...
18 Aug, 2014 Views: 231
document How do I open a LiveOnline@UT (Blackboard Collaborate) session with the Blackboard Collaborate Launcher utility?
The Blackboard Collaborate Launcher utility is necessary to open LiveOnline@UT (Blackboard Collaborate) online classroom sessions.  To open an...
18 Aug, 2014 Views: 221
document What are the NetID password complexity requirements?
The NetID password complexity requirements on the OIT password pages have been updated to more closely match Microsoft’s Office 365 rule set....
18 Aug, 2014 Views: 245
document How do I open a Resource Mailbox Room from the Tmail Outlook Web App (OWA)?
To open a Resource Mailbox Room from the Tmail Outlook Web App (OWA): Log in to the Tmail Outlook Web App at . Choose Calendar, right-click...
13 Aug, 2014 Views: 876
document How do I add a meeting to the Resource Mailbox Room calendar in the Tmail Outlook Web App (OWA)?
Log in to the Tmail Outlook Web App at . Choose Calendar and begin a new Meeting Request. Select Scheduling Assistant, then Select...
13 Aug, 2014 Views: 869



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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System