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OIT HelpDesk - Knowledge Base

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folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
04 Sep, 2013 Views: 346612
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 333994
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
05 May, 2014 Views: 313175
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 309998
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 303364
Recent articles
 
document How can I encrypt or password protect Adobe PDF's or Microsoft Office documents?
Adobe provides online documentation detailing the different options for creating encrypted PDF's at . Microsoft also provides online documentation...
30 Sep, 2014 Views: 190
document What does the Gmail IMAP error "Too many simultaneous connections" mean?
If you have multiple users frequently accessing the same account or more than one IMAP client accessing Gmail at the same time, you may reach a...
30 Sep, 2014 Views: 186
document What is the difference between Public Groups and UTK Groups within Google Groups?
01 Oct, 2014 Views: 225
document Cable TV in the Residence Halls
  You may contact the OIT HelpDesk at (865) 974-9900 for problems with your cable TV in your dorm room. All residence hall rooms have...
18 Sep, 2014 Views: 1947
document How do I log in to OneDrive for Business for iPad?
Staff, faculty, and students can log into the OneDrive for Business iPad app by following the instructions below. First log into your OneDrive...
15 Sep, 2014 Views: 2317



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The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System