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OIT HelpDesk - Knowledgebase

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folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
17 Aug, 2012 Views: 185773
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 167734
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
17 Aug, 2012 Views: 150754
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 149839
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 141886
Recent articles
 
document What is DHCP?
The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to configure devices that are connected to a network (known as hosts) so...
15 May, 2013 Views: 2383
document Office 365: What's the difference between the UT-provided Office 365 and the Office 365 I can buy online?
Microsoft currently has two service offerings with almost identical names: Office 365 for  and Office 365 retail, which includes...
03 May, 2013 Views: 5846
document Office 365: Volmail is being upgraded to Office 365
Volmail is being upgraded to Office 365 On Tuesday, May 21st and Wednesday, May 22nd, Microsoft will upgrade all UTK Volmail accounts to Office 365....
29 Apr, 2013 Views: 7152
document Office 365: Why is student email being migrated from Live@Edu to Office 365?
This is a mandated change by Microsoft with a hard deadline for all Live@Edu customers to migrate to their new Office 365 service by Fall 2013. ...
29 Apr, 2013 Views: 7090
document Office 365: Will I need to set up my mail forwarding again?
No. Mail forwarding settings will be migrated over from Live@Edu. For more information visit the .
29 Apr, 2013 Views: 7045


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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System