The University of Tennessee, Knoxville

Office of Information Technology


About OIT  |  Contact Us  |  Employment  |  Policies   
Search:     Advanced search
Browse by category:
Glossary

OIT HelpDesk - Knowledge Base

Categories
 
folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
04 Sep, 2013 Views: 332893
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 317050
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
05 May, 2014 Views: 303490
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 293185
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 286631
Recent articles
 
document How do I apply or remove a privacy flag on my directory listing?
To apply or remove a privacy flag, you will need to complete the following steps: 1.  Go to irisweb.tennessee.edu. 2.  Log in using...
24 Jul, 2014 Views: 798
document How can I tell how many licenses of Microsoft Office 365 Pro Plus for Faculty and Staff I have used? What if I am no longer using one of those licenses?
You can manage your Office 365 ProPlus subscriptions online through your UT Microsoft Organizational account.  From the management interface,...
03 Jul, 2014 Views: 5808
document How do I install Office 365 ProPlus for Mac through the Microsoft Student Advantage program?
Office 365 ProPlus for Faculty & Staff Installation Guide for Mac Microsoft Office ProPlus is now available for Faculty and Staff. Office Pro...
03 Jul, 2014 Views: 5855
document How do I install Office 365 ProPlus for Windows through the Faculty and Staff ProPlus Program?
Office 365 ProPlus for Faculty & Staff Installation Guide for Windows Microsoft Office ProPlus is now available for Faculty and Staff. Office...
03 Jul, 2014 Views: 8648
document How do I find the MAC address of my gaming console, Kindle, Apple TV, or Roku?
To find the MAC address of your device, please select from the list below: | | |
24 Jul, 2014 Views: 6247



RSS

 

The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System