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OIT HelpDesk - Knowledge Base

Categories
 
folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
04 Sep, 2013 Views: 343673
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 330317
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
05 May, 2014 Views: 311084
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 306370
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 299761
Recent articles
 
document Cable TV in the Residence Halls
  You may contact the OIT HelpDesk at (865) 974-9900 for problems with your cable TV in your dorm room. All residence hall rooms have...
18 Sep, 2014 Views: 103
document How do I log in to OneDrive for Business for iPad?
Staff, faculty, and students can log into the OneDrive for Business iPad app by following the instructions below. First log into your OneDrive...
15 Sep, 2014 Views: 498
document When I release email from my quarantine, it doesn't show up in my Gmail account
For Volmail users: Emails released from your spam quarantine will be delivered to your Office 365 Inbox, not your Gmail inbox. You may continue to...
04 Sep, 2014 Views: 1940
document Do messages I release from my spam quarantine get delivered to my UTK Gmail account?
Students only: At the moment, any emails released from your spam quarantine will be delivered to your Office 365 Inbox, not your Gmail inbox. You may...
04 Sep, 2014 Views: 1959
document Can I send email to my Google Group through the Groups app?
Sending email to the group email address “<Group-name>@utk.edu” that is generated by Google when you create your Google Group will...
04 Sep, 2014 Views: 1956



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The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System