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OIT HelpDesk - Knowledge Base

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folder Account Admin/Access Control
folder Connectivity
folder Hardware/OS
folder Security
folder Services
folder Software/Applications/Clients


Most viewed
 
document How do I change the password for my OIT accounts?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
04 Sep, 2013 Views: 339585
document I've Forgotten One of My Passwords! Help!
If you have forgotten one of your passwords or it has expired, the password will need to be reset online, in person at the OIT Service Center in the...
17 Aug, 2012 Views: 325252
document How do I change my OIT account passwords?
NetID/Active Directory(AD) Password Your NetID/AD password is used to authenticate on such systems as your UTK Email, Blackboard, and MyUTK. For...
05 May, 2014 Views: 308161
document How do I automatically configure Outlook 2011 for my Exchange account?
Outlook 2011 is available with the Office 2011 suite for the Mac. If you are using a UT-owned machine, you can download Office from the **Note:...
17 Oct, 2011 Views: 301311
document How do I configure my mobile device to connect to my UT Exchange account via Activesync?
Several types of mobile devices have the ability to connect to our Exchange servers through Activesync, which allows you to synchronize mail,...
28 Jun, 2011 Views: 294732
Recent articles
 
document How do I configure my Office 365 account in Outlook 2010?
You will need to configure your Office 365 account manually in Outlook 2010, auto-configure will not work correctly if you have already moved your...
26 Aug, 2014 Views: 500
document How do I configure my Office 365 account in Outlook 2013?
You will need to configure your Office 365 account manually in Outlook 2013, auto-configure will not work correctly if you have already moved your...
26 Aug, 2014 Views: 506
document How do I copy and paste my UTK Office 365 contacts into my UTK Google account using the Apple Contacts app?
26 Aug, 2014 Views: 901
document How can I move specific messages from my O365 account into my Gmail account using my iOS device?
**This method of moving your mail is not recommended for moving your entire account or large amounts of mail. **You will need to configure both your...
26 Aug, 2014 Views: 898
document How do I get my UTK Office 365 mail into my UTK Gmail account using Gmail online?
The following instructions will copy your Office 365 Inbox ONLY.  If you have messages in any other folders, they will not be copied to your...
29 Aug, 2014 Views: 962



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The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System