The University of Tennessee, Knoxville

Office of Information Technology


OIT 2012 Survey Results

Services Used by Faculty

Services not used by Faculty  |  Read all Faculty comments

Often
1-Once a semester or less
2-Several times a semester
3-Several times a month
4-Severaly times a week
5-Daily
Importance
1-Not important at all
3-Important
5-Very Important
Satisfaction
1-Very dissatisfied
2-Dissatified
3-Neither
4-Satisfied
5-Very Satisfied

 Usage  Often  Importance  Satisfaction
   Percent  Mean (1-5)  Mean (1-5)  Mean (1-5)
Electronic mail (Tmail, Exchange)
95.9%
4.85
4.91
4.31
Wireless network environment on campus
81.8%
4.32
4.79
4.21
OIT HelpDesk - one place to contact for questions regarding technology on campus
81.4%
1.77
4.47
4.49
Online@UT (Blackboard) and/or LiveOnline@UT (Centra)
virtual classroom environment support
65.8%
3.63
4.46
3.86
Help with troubleshooting and resolving computer issues
59.6%
1.67
4.62
4.43
Exchange calendars
40.9%
4.65
4.71
4.40
Online and face-to-face workshops on different technologies
and software
31.0%
1.38
4.07
4.24
Enterprise systems and applications
(SAP/IRIS, ANDI, Circle Park Online)
28.6%
3.56
4.49
3.47
Digitization of text, slide, audio and video content
as well as CD and DVD duplication for academic use
15.0%
1.54
4.09
4.25
On-site video or audio streaming services for live or archived viewing
14.8%
2.06
4.04
4.05
Help with conducting research/using research software
17.8%
1.95
4.54
4.04
Web environments for sharing content and collaborating
(SharePoint, Online@UT Blogs and Wikis)
23.2%
3.05
4.06
3.71
Individual assistance with creating online course materials,
podcasts, etc.
13.9%
1.44
4.22
4.43
Scanning/scoring Scantron test forms
9.4%
1.98
4.40
4.25
Public computing labs for teaching (Commons, Presidential Court,
HSS 201-202, A&A 345, Perkins 208-209)
8.1%
2.24
4.00
3.84

Services not used by Faculty  |  Read all Faculty comments

 



 

The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System